PRIVACY POLICY

Sharkfin SUP Rentals Ltd.

The Privacy Policy of Sharkfin SUP Rentals Ltd. (‘Sharkfin’, ‘we’, ‘us’, ‘our’) describes the policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data is any information that relates to an identified or identifiable individual.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personally identifiable information may include, but is not limited to:

Your age, gender, birthday, personal preferences, purchase history and other information that you add to your account profile.
Your name, product preferences, and email address when you subscribe to Sharkfin newsletters and other marketing materials.
Your name, email address, and social media handles when you opt in to contribute, follow, or be a part of Sharkfin initiatives including but not limited to: events and in-person experiences, pop up shops, or activations hosted, co-hosted, supported or organized by Sharkfin.
Your name, mailing address, phone number, purchase information, usage data, and credit card information when you place a pre-order, rental booking, or make a purchase on www.sharkfinsup.com
Your name, email address, purchase history, account information and any other details you provide when you contact our customer care team.
Your personal preferences and opinions when you respond to consumer survey requests or other requests for your feedback that will enhance the overall experience on www.sharkfinsup.com, our products and our service.
Your name, age, mailing address, and social media handles when you participate in contests, sweepstakes, and other promotions on our website or our social handles

You may also provide Sharkfin with the personal information (such as name, email address, mailing address and product preferences) of other individuals, including family or friends that you purchase products or services (such as rental bookings or gift cards) for, or to whom you ship purchases to, or who you send and share Sharkfin content, product information, newsletters or promotions to from Sharkfin sites.

By submitting personal information to Sharkfin, you represent and warrant that you own or have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual that you provide to us.

We may also collect usage data automatically whenever you visit Sharkfin sites or when you access the service by or through a mobile device. Usage Data may include information such as:

Device information, such as whether you are using a mobile phone, tablet, or computer
Unique device identifiers
Your device's Internet Protocol address (e.g. IP address);
Browser type, browser version, diagnostic data;
The pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other aggregate information, such as demographic statistics of our users, including the average age or geographical allocation of our users.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on Sharkfin sites and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies we use may include, but are not limited to:

Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, you may not be able to use some parts of our website functionality cookies that are intended to provide a better experience for you on www.sharkfinsup.com.

Flash Cookies. Certain features of www.sharkfinsup.com may use local stored objects (or Flash Cookies) to collect and store information about your preferences or activity on our site. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how you can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

Web Beacons. Certain sections of Sharkfin sites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Non-personal information collected is used to better your experience on Sharkfin sites and send and suggest relevant, personalized, and appropriate content, product information, and advertisements, develop and diagnose problems, plan and evaluate marketing and content initiatives, and be used for the purposes of analyzing trends and statistics. Non-personal information may be processed by third-party providers including Google.

Use of Your Personal Data

Sharkfin may use your personal data for the following purposes:

To provide, maintain, and monitor the usage of our service
To create and manage your account as a user of www.sharkfinsup.com. The personal data you provide can give you access to different functionalities of services available to you as a registered user
To purchase and make a transaction on Sharkfin sites
To process orders, bookings, and payments of your transactions, including to contact you regarding rental pickups and dropoffs, to send you notifications and reminders of items left in your cart, billing and payment discrepancies, and to validate receipts;
To complete, modify, and cancel bookings and purchases
To register you in promotions and activities that you enter in
To contact you regarding by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding your transactions, bookings, products, and use of Sharkfin services
To respond to communications (including requests and inquiries) that you send to us
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
For purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience
Or to any other purpose to which you consent

Sharkfin also reserves the right to use the information collected to ensure the safety and security of data and to detect security breaches, to comply to any legal or regularly requirements, to audit our compliance with this policy and other contractual and legal obligations to engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Sharkfin, and to protect the rights of Sharkfin or third-parties where necessary.

Third Party Disclosure

We may share your personal information with third-parties in the following situations:

With Service Providers: We may share your personal information with service providers that we hire to provide services on our behalf, including but not limited to: website management, data processing, payment processing, analysis of the use of our services, delivery of promotional material, newsletters, or other Sharkfin content
For business transfers: We may share or transfer your personal information with professionals in legal, financial, insurance, or other advisor in connection with, or during negotiations of any business transactions, legal claims, or other legal, tax, and accounting matters.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
With other users: when you share personal information or otherwise interact in the public areas (e.g,. reviews of our offered goods and services) with other users, such information may be viewed by all users and may be publicly distributed outside.
With Government authorities: if required by law and to comply with law, regulation or legal process, or to protect that safety of any person or their rights including fraud.
With your consent: We may disclose only necessary and relevant your personal information for any other purpose with your consent.

Retention of Your Personal Data

Sharkfin will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Sharkfin will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of www.sharkfinsup.com. We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including personal data, is stored and processed in Canada, the United States, and other countries. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of Canada, the United States, or your country. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Sharkfin will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy; however, no method of transmission over the Internet or wireless transmissions is completely secure, and therefore, Sharkfin cannot guarantee absolute security of your personal information.

It is your responsibility to keep your password and other information including credit card information, secure and protected. You should never share this information with others. If you notice a misuse of your Sharkfin account or a breach of this information please connect with us immediately at sup@sharkfinsup.com

Disclosure of Your Personal Data

Business Transactions

If Sharkfin is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, Sharkfin may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

Sharkfin may disclose your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with our services
Protect the personal safety of users of our service or the public
Protect against legal liability

Security of Your Personal Data

Sharkfin takes the security of your personal data seriously, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, We cannot guarantee its absolute security.

Children's Privacy

This site is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under the age of 13 and are choosing to be on the site or purchase something from the site, you must have the approval and supervision of an adult. We require that you review the Privacy Policy and Terms of Use with your parent or guardian, as well as have their consent before registering or placing an order with Sharkfin.

Social Networking, Third-Party Links, and Similar situations

www.sharkfinsup.com may contain links to other websites that are not operated by us. When you use certain parts of Sharkfin’s websites, such as clicking through to a third-party link, or posting information to other social networking sites including links to Sharkfin’s Facebook or Twitter pages, or engaging with content on Instagram and Pinterest, you will be leaving www.sharkfinsup.com and going to the third party's website. The personal information that you post or share may be visible and offered to these sites and governed by their own privacy policies.

You are solely responsible for the personal information that you choose to post or share in those situations. Sharkfin has no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information that you disclose to any third party sites or services, and the use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.

In no event shall www.sharkfinsup.com or any third-party involved in the creation and maintenance of the site and its content included, be liable for any damages (including without limitation, direct, incidental, special, consequential, indirect, or punitive damages, or damages resulting from lost profits, lost data or business interruption) arising out of your access to, use, or inability to access or use the site, including damages to your computer equipment.

Unsubscribing to Newsletters and Messages

You may unsubscribe to Sharkfin newsletters any time by clicking the unsubscribe link in an e-mail. You may also connect with us directly through email at sup@sharkfinsup.com to make any changes.

Messages and notices regarding rental bookings, purchase and shipping information as well as updates to Sharkfin’s Privacy Policy or terms of use are considered important communications to send to you, and you are not able to be opted out of receiving these from Sharkfin.

Changes to this Privacy Policy

We may update our Privacy Policy at any time. We reserve the right, at our sole discretion, to update, change, or replace any parts of this Privacy Policy without notice. It is your responsibility to check our website periodically for any changes. Changes to this Privacy Policy are are effective when they are posted on this page.

Contact Us

Please send any questions or comments regarding this privacy policy to sup@sharkfinsup.com

Attn: SHARKFIN SUP RENTALS
Suite #152, 1350 Burrard Street
Vancouver BC V6Z 0C2
CANADA